Terms

We are committed to providing unparalleled customer service and support. Your satisfaction is always our number one priority.

Shipping Policies

At your door, with care.

Wine deliveries must be addressed to and accepted by someone over the age of 21. If not deliverable, packages will be returned to the winery — return and reshipping fees will apply. Date of birth (DOB) is required for the purchaser.

All in-stock wines and merchandise will be shipped within five business days unless held for weather; we will ship next-day whenever possible.

Shafer Vineyards cannot be held responsible for delivery delays caused by the carrier or by weather holds.

Where We Ship

43 states, direct to your door.

In compliance with current state laws, Shafer Vineyards wines can be shipped directly to customers in the following states:

AL, AK, AR, AZ, CA, CO, CT* (license # LSW.0000293), DC, FL, GA*, HI*, IA, ID, IL*, KS, MA, MD, ME, MI*, MN, MO, MT, NC*, ND*, NE*, NH, NJ*, NM*, NV, NY*, OH*, OK, OR, PA*, SC*, SD*, TN*, TX*, VA, VT*, WA* (license #369209), WI*, and WY.

*Tax on freight is charged and remitted as required by state laws and regulations.

We do not currently hold permits to ship to MS, UT, KY, WV, or IN. Orders for RI and DE are available on-site at the tasting room only.

2026 Holiday Order Deadlines

Order by. Arrives in time.

Order by

Nov 20

Arrives by Thanksgiving, Nov 26.

Order by

Nov 30

Arrives by Hanukkah, Dec 4.

Order by

Dec 21

Arrives by Christmas, Dec 25.

Order by

Dec 28

Arrives by New Year’s Day, Jan 1.

Custom etched bottles require an additional 3–4 weeks from proof approval. Expedited shipping is available at checkout for last-minute orders.

Returns & Damage

If something’s not right.

If your order arrives damaged or you receive a bottle that is not in excellent condition, please contact us within 30 days of delivery. We’ll replace the bottle or issue a refund. Due to state alcohol regulations, we cannot accept returns of wine that has been opened or that is outside the 30-day window.

Contact

Questions? We’re here.

Reach the Shafer concierge team Monday through Friday, 9am–5pm Pacific.

info@shafervineyards.com
+1 707 944 2877